FAQs

WHY DO YOU NEED CRM?

 

  • Forward view of your business
  • Growing your business
  • Replicating best practices
  • Doing more with less
  • Risk management
  • Customer Intimacy

 

HOW TO CUSTOMIZE THE CRM?

 

To start with you can easily change the layouts of the data tables by “dragging and dropping” to re-order the columns and removing the columns you don’t want. You can add extra fields to the forms and data tables, and remove the ones you don’t want. You might also like to customize the sales process screens by defining your own Sales Stages and Sales Status to meet your requirements.

 

WILL I BE FORCED TO UPGRADE AND PAY MORE LATER?

 

No, you can upgrade if you want to increase the number of company records, users or features, but we won’t force you to. This makes it great for when your business grows.

 

WHAT CRM TECHINICAL REQUIREMENTS DO I NEED?

 

Really Simple Systems CRM is an online or Cloud CRM system so there are no technical requirements. All you need to use the CRM system is the internet browser that you are using now. There’s no software to install, so you can use the CRM system on PCs, Macs, iPads and smartphones.

 

HOW LONG DOES IT TAKE TO SET UP?

 

This depends on the size of your organisation, we estimate for a medium sized business with five users setup will take about three hours. 

 

CAN I TERMINATE MY SUBSCRIPTION TO YOUR PRODUCT?

 

Yes.